01
Remote monitoring (24/7)
SCADA telemetry to our operations center. Our engineers see drift, fouling, and trip events the same time your operators do, often sooner.
Step 05 of 05
Operations & Support
A plant that runs perfectly for a year and then fouls, drifts, or trips in week 53 is not a working plant. Petro Sep stays involved beyond commissioning: continuous remote monitoring, scheduled maintenance, membrane and equipment care, and on-call response. Some customers run their systems entirely with our team; others use us as backup to in-house operations. Both work, on fabrication-led plants and membrane-led systems alike.
What you get at this step
The deliverable.
At the end of operations & support, here is what changes for your project.
- Uptime, contracted
- 98%+
- On systems where we run operations end to end.
- Membrane life, achieved
- 3 to 5 years
- On real industrial feeds, with proper CIP and care.
- Optimization gains
- Most operations contracts deliver an additional 5 to 15% efficiency improvement in year 2 vs commissioning baseline. The savings often cover the operations contract.
Capabilities and equipment
What we bring.
What we own.
We do not subcontract this step. The capabilities and equipment below are in-house, and they show up on your project.
02
Scheduled CIP and membrane care
Cleaning regimes tuned to your specific fouling profile. Membrane replacement scheduled by performance, not calendar.
03
On-call response
Phone or video support within 2 hours, on-site response within 48 hours for critical issues. Service level agreement scoped per contract.
04
Performance reporting
Monthly performance reports, quarterly review meetings, annual optimization audits. Continuous improvement is part of the contract, not an extra.
Ready to start at
Step 01?
Send us a sample, a sentence about your goal, and a target timeline. We will tell you whether membrane separation fits and what we would do at each of the five steps.